I can only sympathise with all the poor souls who signed up for TalkTalk Broadband and are either still waiting to be connected or – as happened to my partner – have had their phone inadvertently disconnected before the service has even started. Today I heard another sad story about a lady threatened by a collections agency on behalf of Plusnet. My partner had a similar experience with Tiscali when their trial offer did not deliver what it promised – it took over a year to get rid of them