Customer Service in Danger
Good Customer Service Sleeps with the Dinosaurs!
What has happened to providing good customer service? From
mortgage lenders, banks, real-estate, telecommunications,
and department stores etc. Customer service gets overall
grade of D or F. I’m convinced that if any business wants
to increase their revenue, this is an area that needs major
work and all business could improve. If this area alone is
adequately pursued, it could be highly profitable. How you
may ask, profitable by doing what so many others are
failing to do, by providing good customer service. While
working to maintain that all important customers you
already have and acquire new customers. Read more »

Posted January 31, 2008
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